01
Safety triage
We confirm the equipment type, gas or electric setup, symptoms, access details, and whether the line can keep operating safely.
02
On-site diagnosis
A technician checks power, gas supply, ignition, thermostats, high limits, burners, controls, elements, and visible wear.
03
Clear repair quote
You get the repair scope before work starts. If parts are needed, we explain availability, risk, and downtime expectations.
04
Repair and test fire
After repair, the tech verifies heat, recovery, cycling, flame behavior, and operating conditions before closing the call.